AI-Powered Customer Engagement for Local Retail Stores
Turn Every Visitor Into a Connected Customer
Claim Sales Agent
Turn Every Visitor Into a Connected Customer
Local retail faces a paradox: customers crave personal experiences but shop online for convenience. While 73% of consumers prefer shopping locally, they expect the same instant service they get from Amazon. When shoppers can't find immediate answers about inventory, hours, or sales, they leave—often forever.
Funnder bridges this gap with AI that captures foot traffic digitally, engages customers instantly across all channels, and builds lasting relationships that drive repeat visits. Whether someone walks by your storefront, searches for you online, or sees your social media post, our AI ensures they become connected customers who choose you over big-box competitors.
Local Retail Reality:
- 89% of shoppers check online before visiting a store
- 76% leave stores without purchasing due to poor service
- $1.6 trillion in retail sales influenced by mobile devices
- 5x higher conversion for customers engaged via personalized messaging
- 43% increase in average transaction value with loyalty programs
The Local Retail Survival Challenge
The Window Shopping Problem
Hundreds walk by your store daily, dozens browse inside, but how many become customers? Without capturing their information, that foot traffic is worthless. They might love what they saw but forget to return, find it cheaper online, or simply lose interest. Every uncaptured visitor is lost revenue and a missed relationship.
The Amazon Expectation Gap
Customers expect instant answers about inventory, sizes, and availability. When staff are busy with other customers or unfamiliar with stock, shoppers leave frustrated. 67% won't return after a poor service experience. Your staff can't be everywhere at once, but customers expect omnipresent service.
The Marketing Black Hole
You invest in gorgeous window displays, print ads, and social media, but can't measure real impact. Did that Instagram post drive sales? Did the sidewalk sign work? Without connecting marketing to actual customers, you're shooting in the dark while competing against data-driven online retailers.
The Loyalty Leak
Even satisfied customers forget about you between visits. Without consistent engagement, they default to convenient online options. That customer who loved your summer collection never learns about your fall arrivals. Building loyalty requires constant connection, but manual outreach is impossible at scale.
Complete Retail Engagement Platform
🎯 Smart QR Codes That Convert Browsers to Buyers
Transform your physical space into a digital lead capture machine. Place smart QR codes on window displays, in fitting rooms, at checkout, or on shopping bags. When scanned, customers instantly receive exclusive offers, product information, or event invitations. The AI captures their information seamlessly—no forms, no friction—and begins building a relationship that extends beyond their store visit.
- Dynamic QR codes that change offers based on time/season
- Instant exclusive discount delivery to encourage immediate purchase
- Product information and sizing guides for window shoppers
- Waitlist signup for out-of-stock items
💬 24/7 AI Shopping Assistant
Your customers have questions at midnight about tomorrow's sale, on Sunday about your Monday hours, or while standing outside wondering if you have their size. Your AI assistant answers instantly via text, chat, or social DMs. It knows your inventory, understands your products, and can even send photos of items in stock.
- Real-time inventory checking across sizes and colors
- Product recommendations based on preferences
- Store hours, location, and event information
- Personal shopping appointment scheduling
🚀 Hyperlocal Marketing Campaigns
Dominate your neighborhood with coordinated physical and digital campaigns. Deploy LED mobile billboards during peak shopping times, then retarget those exposed with social media ads. Create geo-fenced offers that trigger when competitors' customers are nearby. Turn local foot traffic into your customer base.
- LED truck campaigns for grand openings and sales
- Geo-conquesting competitors' customers
- Event-triggered local advertising
- Neighborhood saturation campaigns
🎁 Intelligent Loyalty & VIP Programs
Move beyond punch cards to AI-driven loyalty that actually drives behavior. The system tracks purchase history, identifies VIP customers, triggers personalized rewards, and creates exclusive experiences. Your best customers feel valued, increasing their lifetime value by an average of 67%.
- Automatic VIP identification and perks
- Behavior-triggered rewards and offers
- Exclusive early access to sales and new arrivals
- Birthday and anniversary recognition
Real-World Retail Transformations
The Window Shopper Capture
Emma walks by your boutique at 9 PM, long after closing. The window display catches her eye—a perfect dress for her upcoming event. She scans the QR code on the window. Instantly, your AI sends the dress details, confirms it's in stock in her size, offers 10% off for first-time customers, and asks if she'd like to reserve it. Emma reserves the dress and receives appointment options for trying it on tomorrow. You just converted a window shopper into a tomorrow's sale.
The Inventory Save
Saturday afternoon, your store is packed. Tom can't find staff to ask about running shoes in size 11. He texts the number on your store sign. Your AI instantly checks inventory, confirms you have three styles in his size, sends photos of each, and offers to have them ready at the counter. Tom selects his favorite, and staff receive an alert to prepare them. A potential walkout becomes a $150 sale.
The Flash Sale Success
You receive unexpected overstock and need to move it fast. Your AI sends personalized messages to customers who've shown interest in similar items: "Hi Sarah! Remember that jacket you loved? Similar styles just arrived—30% off today only!" The campaign generates 47 store visits and $3,200 in sales in one afternoon.
Built for Every Retail Type
Fashion & Apparel
Virtual styling assistants, size availability checks, new arrival alerts, outfit recommendations, and exclusive fashion show invites.
Home & Lifestyle
Design consultations, product customization quotes, delivery scheduling, room visualization, and workshop registrations.
Specialty Food & Beverage
Pre-orders for limited items, tasting event invites, dietary restriction assistance, pairing recommendations, and subscription programs.
Beauty & Wellness
Product recommendations, appointment booking, loyalty rewards, ingredient information, and personalized beauty profiles.
Sports & Recreation
Equipment sizing guides, special order tracking, team/club discounts, event registrations, and product expertise on-demand.
Books & Media
Reading recommendations, special orders, author event alerts, book club coordination, and pre-order notifications.
Retail Store Owner FAQs
Join the Local Retail Revolution
While big-box stores and online giants have every advantage in scale, you have something they never will: genuine local presence and personal service. Funnder amplifies these strengths with AI that captures, engages, and converts more customers than ever before.
Find your business and claim your agent
AI voice and chat agents that communicate naturally till the person makes a purchase, takes the next step, shares details, gets assisted or naturally drops off.
