Medical & Healthcare Practices
HIPAA-compliant AI agents that keep your patients connected.
Focus on care, not paperwork.
Funnder's AI voice and chat agents handle scheduling, insurance verification, and patient inquiries 24/7 — so providers can focus on care, not admin. Patients get fast answers and easy access across phone, SMS, WhatsApp, and email.
What it handles for you
- New patient intake & insurance capture
- Appointment scheduling, confirmations & rescheduling
- After-hours and weekend coverage
- Patient reminders & recall campaigns
- HIPAA-compliant, auditable interactions
Challenges Healthcare Teams Face
Administrative burden
Non-clinical tasks consume staff time and slow down patient access to care.
Staffing shortages
Practices are stretched thin — 24/7 coverage is costly without automation.
Compliance & PHI risk
Improper handling of PHI can lead to HIPAA violations and patient mistrust.
How Funnder Helps
24/7 Multilingual Coverage
Always available across voice and chat.
HIPAA-Compliant Workflows
Protect PHI with secure, auditable interactions.
Insurance & Billing Support
Capture insurance details; route billing questions.
Scheduling Automation
Book, confirm, and reschedule instantly.
Integration Ready
Connects with EHRs, CRMs, and calendars.
Built for Healthcare Workflows
No-show reduction
Give patients answers and options when your phones are closed.
Pre-visit prep
Collect forms and FAQs before the appointment.
Recall & retention
Reach overdue patients with easy self-scheduling.
No-show reduction
Use reminders and rescheduling to reduce no-shows by up to 40%
No-show reduction
Pre-visit prep
Recall & retention
No-show reduction
Give patients answers and options when your phones are closed.
Collect forms and FAQs before the appointment.
Reach overdue patients with easy self-scheduling.
Use reminders and rescheduling to reduce no-shows by up to 40%
Funnder's Intelligent AI Agent Platform
HIPAA compliance
Safeguard PHI with audit trails and access controls.
Automated scheduling
Reminders and easy rescheduling to cut no-shows.
Omnichannel communication
Phone, SMS, WhatsApp, Email, and social DMs.
Insurance support
Capture details and route to billing securely.
Multilingual support
Serve diverse communities 24/7.
Analytics & reporting
Response times, conversions, and patient engagement.
Use cases & workflows
| Patient Action | AI Agent Response | Practice Outcome |
|---|---|---|
| Calls after hours | Books appointment, confirms by SMS/email, provides directions if needed | No missed appointments, better coverage |
| Sends insurance info by text | Captures and validates data, routes to billing | Faster intake, fewer front-desk delays |
| Asks about hours or pre-visit forms | Responds instantly with office info or secure links | Improved patient experience and trust |
| Overdue for check-up | Sends recall message with self-scheduling link | Higher recall rates and continuity of care |
Offers
- Setup fees waived for new partners (normally $500-$7,500+).
- $250 service credit for every qualified referral.
Guarantees
- 30-Second Response Guarantee: Every patient query answered within 30s, 24/7/365 — or your next month is free.
- Flexibility Guarantee: Cancel anytime with 30 days' notice; no long-term contracts.
- Money-Back Performance: 30-90 days depending on plan tier.
Social proof & security
- HIPAA-compliant workflows for PHI protection.
- Integrates with EHR, CRM, and scheduling platforms.
- Built to scale from solo practices to multi-location groups.
Frequently Asked Questions
Ready to give patients 24/7 access without overloading staff?
Let Funnder handle scheduling, insurance capture, and patient questions — while your team focuses on care.
